1. Who We Are
Pawsonal Dog Walker & Trainer is operated by Alison Brown in Plymouth, Devon, United Kingdom.
This Privacy Policy explains how personal data is collected and used in accordance with UK GDPR and the Data Protection Act 2018.
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2. What Data We Collect
We may collect:
•Name
•Email address
•Telephone number
•Address and postcode
•Dog details (breed, age, medical conditions)
•Behavioural information
•Booking information
•Enquiries submitted via website forms
If an online booking system is introduced, booking and payment-related information may also be collected.
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3. Why We Collect Your Data
We collect personal data to:
•Provide dog walking and training services
•Assess suitability and ensure safety
•Communicate regarding bookings and updates
•Respond to enquiries
•Maintain service records
Behavioural and health information is collected to ensure the safety of your dog, other dogs, and the public.
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4. Legal Basis for Processing
Personal data is processed under the following lawful bases:
•Contract – to provide agreed services
•Legitimate interests – to operate and improve the business safely and effectively
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5. Data Storage & Security
Personal data is stored securely and access is limited to Pawsonal Dog Walker & Trainer.
Data is not sold or shared for marketing purposes.
Reasonable steps are taken to protect information from unauthorised access or misuse.
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6. Data Sharing
Personal data will only be shared where necessary, such as:
•With a veterinary practice in the event of an emergency
•With a booking system provider where used
No unnecessary third-party sharing takes place.
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7. Data Retention
Personal data is retained only for as long as necessary to provide services and meet legal or insurance obligations.
Records may be retained for a reasonable period after services end in case of queries or claims.
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8. Your Rights
Under UK GDPR, you have the right to:
•Request access to your personal data
•Request correction of inaccurate data
•Request erasure where appropriate
•Object to certain processing
•Lodge a complaint with the Information Commissioner’s Office (ICO)
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9. Contact for Privacy Queries
For any privacy-related questions, please contact:
Pawsonal Dog Walker & Trainer
Plymouth, Devon
